Most eCommerce businesses outsource order management to experts or use OMS software to automate and make the order management process efficient.

Order management includes most of the processes in the supply chain, from sourcing to distribution, all intending to create a positive buyer experience that sells your brand better than any marketing strategy. 

An efficient order management software must have an accurate inventory tracker that shows you what is in stock —and in demand— allowing for proper scheduling for timely deliveries.

This blog post focuses on 12 of the best software for order management for eCommerce businesses or companies:

12 Worth-Considering Order Management Software for Ecommerce Companies

Before we focus on each of the 12 order management software tools included on this list, here is a summarized list:

1. Zoho Inventory
2. Cin7 Orderhive
3. Monday.com
4. Cin7 
5. Brightpearl 
6. IBM OMS
7. Quickbooks Commerce 
8. OrderMS
9. NextSmartShip
10. ShippingEasy
11. ShipStation
12. Shopify Plus 

Let’s now focus on each of these 12 order management software for eCommerce companies

1: Zoho Inventory

Zoho is one of the best order management software for creating and managing your orders. This cloud-based inventory management software does this and more. It is easy to use, and you can easily integrate your online stores and carts, like your Amazon, Etsy, and eBay storefronts, and get a centralized inventory system for all of them.

Core features

• Centralized inventory catalog, updated from all the sales of your different sales channel
• eCommerce incorporation, incorporation of all your sales platforms and carts
• Stock history reportage
• Inventory tracking
• Inventory control panel
• Accounting 
• Data importing/exporting options
• Stock depleting notifications

Best for

This order management software is best for centralized inventory management and tracking.

Pricing

Zoho Inventory has five pricing options: a Free edition, a standard edition costing USD 79 billed monthly, or USD 59 billed annually. 

The professional edition costs USD 99 billed annually, or USD 129 billed monthly, while the premium edition is USD 159 billed annually or USD 199 billed monthly. 

Lastly, it has an elite edition costing USD 239 annually or USD 299 monthly.

2: Cin7 Orderhive

Cin7 Orderhive is a simple and easy-to-use inventory management and shipping software that gives you access to real-time business reports and analytics. 

With Cin7 Orderhive, you will enjoy channel and shipping provider integration. This action seamlessly streamlines your supply chain from order to fulfillment. This eCommerce order management and automation platform is time and money-saving. 

Core features

• ECommerce automation across all your plug-ins
• Order management from warehouse to customers
• Inventory control
• Shipping management with over 200 shipping carriers
• Purchase management, including multi-currency support
• Centralized inventory tracking
• Data Analytics

Best for

This eCommerce order management software is ideal for inventory management and shipping.

Pricing

Cin7 Orderhive has four pricing plans: the Essential plan at USD 95, the Standard plan at USD 195, the Enhanced plan at USD 295, and the Enterprise plan at USD 500, all billed monthly.

3: Monday.com

This work OS is customizable to meet your everyday business needs and workflow proceeses. It increases your business’s performance and your team’s efficiency and productivity. 

Monday.com has business or industry-specific tools such as Monday Projects, Monday dev, Monday sales CRM, and Monday Marketer. These products are add-ons to the Work OS and enable you to tailor the best tool for your specific need.

Core features

• Task creation, assignment, and prioritization
• Project planning and tracking
• Task management
• Invoicing
• Project accounting
• Business tools integration such as CRM and HRMS systems
• Mobile user support

Best for

This order management software is best for project planning and project mapping.

Pricing

Monday.com has a free trial available and four pricing options. The basic plan is USD 8 a month, the Standard plan is USD 10 a month, the Pro plan is USD 16 per month, and the enterprise plan has quotation pricing.

4: Cin7 

This fully integrated inventory management and ERP is the tool for you if you want an order management tool that streamlines all your business operations and centralizes your multiple eCommerce platforms and channels. The software seamlessly automates your order tracking, orders, workflows, and reports in real time. 

Core features

• Centralized inventory database
• ECommerce plug-in support
• Order management
• Order fulfillment
• Reports and forecasting
• Payment portal
• Production management
• Third-party logistics
• Inventory management

Best for

This order management software is best for when you need a centralized inventory database

Pricing

Cin7 has four pricing plans: a small business plan for USD 299, a Business plan for USD 539, an Advanced plan for USD 999, and an enterprise plan whose pricing is available on request.

5: Brightpearl 

This Retail Operations Platform connects your comprehensive supply chain from sales to warehouse management. Its multi-channel order feature enables you to assemble, process, and manage your orders from your sales channels, whether online or offline.

Core features

• Inventory Management
• Order Management
• Shipping & Fulfillment
• Warehouse Management

• Inventory Demand Planning
• Retail Accounting
• E-Commerce Analytics & Business Intelligence
• CRM

Best for

This order management software tool works best for multi-channel order management

Pricing

Brightpearl does not have its pricing information on its website. They will, however, provide you with a quote upon request.

6: IBM OMS

The IBM Sterling order management software provides innovative omnichannel order fulfillment that maximizes your e-commerce business potential and output. It is easy to use and configure and offers top-of-the-line inventory visibility. 

Core features

• Order management and fulfillment
• Supply chain visibility
• Retail Solutions
• Business operation solutions

Best for

This order management software is best for inventory management, order tracking, and shipping

Pricing

Pricing is upon request

7: Quickbooks Commerce 

This renowned inventory, order, and supply chain management platform formerly went by the name TradeGecko. It consolidates all your product sales on one platform, facilitating order fulfillment and tracking of the orders. The platform also enables you to run custom reports and get data on your sales and product movement.

Core features

• Order tracking and fulfillment
• Invoicing
• Report running
• Bill management
• Income and expense tracking
• Accounting
• Virtual bookkeeping

Best for

This order management software is well-rounded, making it great for order tracking and fulfillment, especially because it integrates with the most popular eCommerce solutions, including Shopify, WooCommerce, and others

Pricing

Intuit has four payment plans. The Simple plan starts at USD 15 per month, the Essentials plan costs USD 27 per month, the Plus membership costs USD 42 per month, and the Advanced plan costs USD 100 per month. 

8: OrderMS

OrderMS boasts of a comprehensive automated end-to-end POS system that allows the software to integrate all your sales channels into one platform. This eCommerce order management software is easy to access and use. It also gives you a view of your real-time sales performance.

Core features

• Centralized activity dashboard
• Real-time reporting and statistics
• Data collection and analytics
• Third-party integration
• Inventory management
• Real-time reporting
• Inventory tracking

Best for

This well-designed and effective software tool works best with order management and everything involved with that

Pricing

OrderMS has a free and three paid plans: the SME plan at USD 39.95 per month, the Regular plan at USD 49.90 per month, and the Business plan at USD 98.90 per month.

9: NextSmartShip

Nextsmartship’s solution offers an easy-to-use yet proficient order and inventory management software. Their easy consolidation of their user’s eCommerce channels into one platform and streamlining of their supply chain help scale their user’s eCommerce business.

Core features

• Inventory monitoring and management
• Real-time fulfillment tracking
• Order shipping and fulfillment options
• Sending shipping updates and tracking numbers to customers
• Centralized inventory dashboard

Best for

This software is best for inventory management and monitoring

Pricing

They have one fee for handling: USD 0.99.

10: ShippingEasy

ShippingEasy is one of the most user-friendly cloud-based shipping platforms available. Their platform integrates well with eCommerce platforms such as Amazon, Wish, Magento, eBay, Etsy, Walmart, Shopify, and numerous other platforms. They are free to try, and some of the key features their users enjoy are overseeing orders, mechanizing shipping, and tracking shipments.

Core features

• Shipping services
• Better shipping rates
• Advanced Reporting
• Tracking of products and returns

Best for

This order management software works best for shipping services

Pricing

Shipping Easy has one free plan and five paid plans: the Basic plan for USD 29 per month, the Plus plan for USD 49 per month, the Select plan for USD 69 per month, the Premium plan for USD 99 per month, and the Enterprise plan for USD 159 per month.

11: ShipStation

Shipstation is a shipping platform that offers custom-printed labels and exclusive shipping discounts of up to 88%. They offer real-time tracking information to the seller and the buyer after order dispatch.

Core features

• Order management
• Shipping
• Branding
• Inventory tracking and management
• Easy integration of marketplaces. Shopping carts and order management systems.

Best for

This order management software works best for shipping

Pricing

Shipstation has 6 paid monthly plans: the Starter plan at USD 9.99 per month, the Bronze plan for USD 29.99 per month, the Silver plan for USD 49.99 per month, the Gold plan for USD 69,99 per month, the Platinum plan for USD 99.99 per month, and the Enterprise plan for USD 159.99 per month.

12: Shopify Plus 

Shopify Plus is a cost-effective enterprise platform offering a cutting-edge shopping experience. Shopify Plus offers unrestricted extensibility, custom mechanization, enhanced and customizable checkout, and a centralized buyer experience.

Core features

• Order processing
• Product Catalog
• Marketing and merchandising
• User management
• Product Configuration
• Order management

• Analytics and reports
• Shipping options

Best for

This order management software is best for Multi-channel support and order management

Pricing

Their pricing starts at USD 2000 per month.

Worthwhile Mention: Bestfulfil

Bestfulfill is a professional dropshipping and sourcing company that helps with order fulfillment from sourcing, shipping, and after-sales service. The agency guarantees reliable factory sourcing, warehousing, handling, and a seamless order management service. You can get a quick quote here. 

Worth noting is that Bestfulfill is a China-based sourcing and dropshipping agency that links you directly with Chinese print-on-demand manufacturers and suppliers, guaranteeing you the most competitive prices available.

Bestfulfill’s expertise in supply chain and comprehensive order management services is convenient and significantly scales your business. Bestfulfill offers a wide range of services, including but not limited to: 

• Inventory tracking
• Inventory management
• Order management
• Order tracking
• Global fulfillment
• Return and replacement processing
• Product branding, labeling, and packaging on your behalf
• Inventory and stock keeping 
• White label Dropshipping to your customers directly or bulk shipping to your destination of choice

Conclusion 

Order management makes or breaks your business. Automating the process makes your business effective, scalable, and easier to manage. This list of the 12 best software tools for order management should get you started.

FAQs:

Q1: How do you do order management?

Order management involves tracking your buyers’ orders from handling to delivering the product to them. We can break down the process into the following steps; packing, shipping and tracking.

Q2: Which is the best order management system?

The best order management system is the one that best serves your needs. A key characteristic of any effective order management system is inventory monitoring. 

This list of 12 order management software is a good place to start to find an order management solution that fits your needs.

Q3: What makes a good order management system?

The key components to look out for in a great order management system are as follows: –

• Centralized order management 
• Inventory management and tracking
• Buyer management 
• Fulfillment integration 
• Shipping integration and tracking 
• Integration of the retailer’s shopping channels

Q4: What are the features of the order management system?

The best order management systems usually have the following features:

• Fully scalable order management systems
• Buyer database
• Order tags and tracking
• Easy integration of the seller’s eCommerce channels, shipping, API, accounting tools, etc
• Management of order history 

Q5: Why is the order management system important?

Order management is important because it eases and automates your workload and provides a positive buyer experience by ensuring a seamless sale and order fulfillment process.